Agreement for orders
Agreement for orders
General terms and conditions
General terms and conditions
We are Varanger Brygge AS, Org no: 929 174 755. Address: 9935 Bugøynes, Skoleveien 5, Norway.
This agreement describes what we can expect from each other when you book accommodation from us.
Our services include accommodation, fishing experiences, sauna and possible transport to / from the surrounding areas. We have no form of corresponding traffic such as planes, ferries etc.
We will only deal with you and your fellow travelers, and you must be an adult when booking. Everyone under the age of 18 who books must be accompanied by an adult.
This agreement is made in accordance with the laws of Norway and follows the legal agreements associated with the Norwegian courts.
By signing this agreement, you confirm that you have read all the terms and conditions, and that you accept the content. When you book accommodation, you accept this agreement on behalf of everyone in your entourage.
Provide information
Provide information
You must ensure that all information you provide is correct and promptly inform us if any of it changes. By providing other people's personal information, you must ensure that they agree to share their data with us.
In accordance with the legal provisions, you and everyone in your order may be asked to provide a copy of the passport / identification as well as and fill in a registration card when you check in.
You must comply with all passports, visas and other immigration requirements. Your passport and travel documents must be in good condition; You may be refused check-in if they are damaged or have been altered.
The price you pay
The price you pay
You must pay 100% of the accommodation price at the time you arrive at our locations to use them. If this payment is not received, we reserve the right to treat your order as canceled, and we may charge you the applicable cancellation fees.
When you book accommodation, we will send you your booking confirmation.
Errors can occur, so if any of the prices on your booking confirmation, our website or our booking systems are obviously incorrect. An order made based on that price will not be valid, we can cancel it and refund you unless you want to pay the correct price.
Please note that we do not charge any bank charges for international transfers. This fee is deducted from the payment amount.
Before you arrive
Before you arrive
Sometimes it may be necessary to make changes to your booking. When you make changes, the price of the new accommodation will be based on the price in effect on the day you make the change.
You may transfer your order to someone else if you give us at least 2 days' notice in writing or by email and the new customer agrees to the transfer and the terms of this Agreement. You will be responsible, together with the new customer, for our order fees and any costs resulting from the change.
If you cancel the order
If you cancel the order
To cancel your order, please let us know as soon as possible. You must pay a cancellation fee that covers our administration costs and compensates us for the risk that we do not resell your home. The fee is based on how long before the accommodation you tell us that you want to cancel and is a percentage of the total price of the accommodation. We may not be able to refund items in your order if they are added to accessories.
* Please note that we do not have control over exchange rates at any time as they change. And therefore also not responsible for losses incurred as a result of this.
Cancellation fees
Cancellation fees
Days before cancellation constitute percentage of price
0-7 days
100% of the price
8-30 days
50% of the price
Days before cancellation
Percentage of price
0-7 days
100%
8-30 days
50%
If WE cancel the order
If WE cancel the order
If we cancel your booking (except where it is because you have not paid or unless we have cancelled for one of the reasons listed in 'Events Beyond Our Control'), you may receive a full refund or accept replacement accommodation from us of a similar standard and price if we can offer you one.
What if I have to cancel due to an emergency or unavoidable circumstance?
What if I have to cancel due to an emergency or unavoidable circumstance?
We may be able to give you a refund or waive cancellation fees if you have to cancel due to an unexpected circumstance beyond your control. Get in touch as soon as possible if this occurs and we will together find a solution in common for all of us.
* Please note that we strongly encourage you to purchase insurance, and in particular cancellation policy for any reason (CFAR) for all travel you book
Events beyond our control
Events beyond our control
Examples of incidents beyond our control are: Very bad weather over a long period of time. Otherwise we will be able to complete your stay as well as possible. And
If WE change accommodation
If WE change accommodation
We always aim to deliver on our promises, but as our accommodation is often planned well in advance, things can sometimes change. If we tell you about a major change after you've booked your accommodation, you can:
- Accept a replacement accommodation from us of the same or similar standard and price on the date of the change, if we are able to offer you one,
- Cancel your order and receive a full refund.
During your stay
During your stay
Only you and your travel companion can use your home. No one else can stay there. You are responsible for any damage to the home or its contents during your stay.
We can refuse to accept your / their behavior if we believe it is a significant nuisance to the surroundings in Bugøynes. This is due to the homes' proximity to neighbors, school, sports facilities, etc. If this should occur, we can ask you to move away from the home. You will not be entitled to a refund in any form, and we will not provide compensation or cover any costs this may entail for you and your entourage. And
If things go wrong during your stay
If things go wrong during your stay
If you are in difficulty during your stay, we will help you as soon as possible. This is by providing information about health services and local authorities that are available and that you can contact. You / you will be responsible for any costs this would incur yourself. And
If you have a complaint, please contact our representative immediately so that we can resolve the issue as soon as possible.
By placing an order with Varanger Brygge, you hereby accept that Varanger Brygge's guidelines are valid and binding on you as guests. And
Changes to the Terms and Conditions
Changes to the Terms and Conditions
The terms of this agreement may be changed continuously if appropriate by Varanger Brygge. In such cases, the new terms of the agreement will be available on our website and will automatically apply to you with immediate effect.